Terms and Conditions

Terms and Conditions

Effective Date: August 19, 2024

Welcome to onDimi (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of the onDimi platform, services, and any associated websites or applications (collectively, the “Service”). By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use our Service.

1. Use of the Service

1.1 Eligibility

You must be at least 18 years old and capable of entering into legally binding contracts to use our Service. By using the Service, you represent and warrant that you meet these eligibility requirements.

1.2 Account Registration

To access certain features of the Service, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary to keep it accurate, current, and complete. You are responsible for safeguarding your account credentials and for any activities or actions under your account.

1.3 Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You may not use the Service in any manner that could damage, disable, overburden, or impair our servers or networks, or interfere with any other party’s use and enjoyment of the Service.

2. Services Provided

2.1 Description of Services

onDimi provides a proactive outbound engagement platform that allows clients to reach out to their customers via email, SMS, and voice to update them about their account and services, and to engage them in conversations.

2.2 Communications

By using our Service, you agree that we may communicate with you via email, SMS, or voice calls regarding your account, services, or other matters related to your use of the Service. You may opt out of certain types of communications by following the instructions provided in those communications.

3. Fees and Payment

3.1 Service Fees

Certain features or services provided by onDimi may require payment of fees. All fees are detailed on our website or within the Service itself. By using any paid features or services, you agree to pay the applicable fees and taxes.

3.2 Payment Terms

Payments are due at the time the service is provided or as otherwise specified in your service agreement. Failure to pay fees may result in the suspension or termination of your account.

4. Intellectual Property

4.1 Ownership

All content, features, and functionality available through the Service, including but not limited to text, graphics, logos, icons, and software, are the exclusive property of onDimi or its licensors and are protected by intellectual property laws.

4.2 License

We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your personal or business use in accordance with these Terms. This license does not allow you to modify, distribute, or create derivative works of the Service.

5. Privacy

Your use of the Service is also governed by our Privacy Policy, which can be found at Privacy Policy. By using the Service, you consent to the collection and use of your information as outlined in the Privacy Policy.

6. Termination

6.1 Termination by You

You may terminate your account at any time by following the account termination procedures available within the Service.

6.2 Termination by onDimi

We reserve the right to suspend or terminate your access to the Service at any time, with or without cause, and with or without notice, for any reason, including but not limited to your violation of these Terms.

6.3 Effect of Termination

Upon termination, your right to use the Service will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

7. Disclaimers and Limitation of Liability

7.1 Disclaimer of Warranties

The Service is provided on an “as is” and “as available” basis. onDimi makes no representations or warranties of any kind, express or implied, as to the operation of the Service or the information, content, materials, or products included on the Service.

7.2 Limitation of Liability

To the fullest extent permitted by law, onDimi will not be liable for any damages of any kind arising from the use of the Service, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

8. Indemnification

You agree to indemnify, defend, and hold harmless onDimi, its affiliates, and their respective officers, directors, employees, agents, and contractors from and against any and all claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Service, your violation of these Terms, or your violation of any rights of another.

9. Governing Law

These Terms and your use of the Service shall be governed by and construed in accordance with the laws of Texas, United States, without regard to its conflict of law principles.

10. Changes to the Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.

11. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

onDimi
9757 Golden Fountain Dr
Frisco Texas, 75033
Email: [email protected]